Questions, answered
Let's make the next
step a little clearer.
Straightforward answers about PBS EMR, pricing, AI assistance, and getting started. For questions specific to your practice, we're here to talk.
What is PBS EMR?
PBS EMR is electronic medical record and practice management software for physical therapy, occupational therapy and speech-language pathology practices. It brings scheduling, clinical documentation and billing workflows together.
Which therapy practices is PBS EMR designed for?
PBS EMR is designed for PT, OT and speech therapy practices, including multidisciplinary teams. Specialty workflows include pediatric therapy, neurological rehabilitation, hand therapy, and vestibular and concussion rehabilitation. A demo is the best way to check your practice's specific needs.
How much does PBS EMR cost?
PBS EMR plans start as low as $49 per month, with a $250 setup fee. Plans are tailored to each practice. Options include usage-based AI credits, pay-as-you-go AI and a flat monthly amount. Your quote confirms the features, usage and services included.
What is included in a PBS EMR plan?
PBS EMR offers scheduling, patient charting, therapy documentation and connected billing workflows. Plans are tailored to each practice. Your quote confirms which features, AI usage and optional services are included in your plan.
Do I have to use AI to write notes?
No. You can write and manage notes without AI assistance. PBS offers plans with usage-based AI credits, pay-as-you-go options and flat monthly pricing. Clinicians review and edit any AI-generated drafts before using them in the patient record.
Can I choose between usage-based AI and a flat monthly plan?
Yes. PBS EMR offers usage-based AI credits and pay-as-you-go options as well as plans with a flat monthly amount. We tailor the plan to your practice and confirm the included usage, features and any additional charges in your quote.
Does PBS EMR connect documentation and billing?
Yes. PBS EMR brings patient documentation, authorizations, claims, payment information and billing follow-up into connected workflows. Your team can keep the clinical record and the work needed to resolve a claim in context.
What does direct-to-payer billing mean?
It means a claim can be submitted through a supported connection to the payer. Availability depends on the payer, enrollment and your practice's setup. Some payers require a clearinghouse. PBS reviews the available options with your practice.
Is there a fee for every claim?
PBS does not charge a per-claim fee on eligible direct-to-payer routes. Third-party clearinghouse charges may apply when that service is required. Confirm the costs for your actual payer mix during your demo.
Can PBS EMR help with denials and records requests?
PBS supports billing follow-up, supporting records and appeal preparation alongside the patient record. Electronic records submission depends on payer support. Payers make coverage and payment decisions; software does not guarantee reimbursement.
Can I use PBS EMR with more than one provider or location?
Multi-provider and multi-location practices can request a tailored quote. We review your disciplines, locations, workflows and onboarding needs together so you can evaluate the right setup.
What happens during a demo?
We discuss your practice, walk through the workflows that matter to your team, and review pricing and next steps. Tell us your disciplines, provider count and priorities so the conversation is relevant to your practice.
How do I plan a switch from my current EMR?
Bring a list of the records you need, your current system's export options, your open billing work and your preferred timing. We will review migration scope and training needs with you before you make a commitment. Availability and timing depend on your current system and the agreed scope.
What should we discuss about privacy and security?
During evaluation, ask about staff access, privacy practices and the agreements that apply to your use of the product. The public demo form is for business inquiries; please do not send patient information. Product data-processing terms are addressed separately from this website's privacy notice.
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- Clear pricing and practical next steps
